Are you dissatisfied with your order?
- Please download the Return Form
- Contact us via the following e-mail address: email@example.com
- Write your order number, the reason of return, the reference and size of the item you want to return (for example 608401 – size L/40/8/10-12).
- The MAISON CLOSE customer service will send you the UPS return label and the invoice (the invoice has to be joined to the package for customs).
- Once packed, you can leave your package in the UPS Access Point of your choice.
- After the reception of your package in our warehouse in France, we will check the items and if everything is OK, we will process the refund on your means of payment.
- MAISON CLOSE takes in charge the return fees with UPS solution.